How will I know when my customer portfolio is stabilizing?
How should I be measuring customer engagement today?
How should I rebalance the use of historical vs real-time data?
What external data should I be looking at?
What does my current customer portfolio look like, and how healthy is it?
How are my core customer KPIs performing?
The economic effects caused by the COVID-19 event are unprecedented. Here are the six customer data questions you should be asking today.
Personalization must serve customer and business needs. When we structure our analytics correctly, we can achieve both.
Without a solid plan for utilization, your data collection efforts will be in vain.
Whether avoidable or inevitable, technical debt is something that all developers will eventually face.
