How will I know when my customer portfolio is stabilizing?
How should I be measuring customer engagement today?
How should I rebalance the use of historical vs real-time data?
What external data should I be looking at?
What does my current customer portfolio look like, and how healthy is it?
How are my core customer KPIs performing?
The economic effects caused by the COVID-19 event are unprecedented. Here are the six customer data questions you should be asking today.
Leaving Elicit was one of the toughest decisions I’ve made in my career. Coming back was one of the easiest.
How do you know you’re in the right job? I had an experience that answered the question authoritatively.
If you’ve ever forgotten something at the airport you know that it’s as good as gone. But not this time.
